Privacy Statement — UFO Clear

Introduction

UFO Clear (formerly D.B.C.), based in the Netherlands, respects your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect, use, and safeguard your information when you visit our website or contact us. We comply with the General Data Protection Regulation (GDPR) and all applicable Dutch privacy laws.

What Data We Collect

We collect personal data only when you voluntarily provide it to us. This may include:

Your name
Company name (if applicable)
Email address
Phone number
Any information you share via our contact forms, WhatsApp messages, or direct emails

If you request a quote or place an order, we may also collect your shipping address and VAT number to process your request.

How We Use Your Data

We use your information strictly for legitimate business purposes, including:

Responding to your inquiries and providing product quotations.
Processing orders, deliveries, and warranty claims.
Sending you technical updates or safety notices related to products you have purchased.
Complying with legal and regulatory obligations (such as customs and export documentation).

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data Security & Retention

We store your data securely using encrypted communication and restricted access. We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by Dutch tax and commercial law (typically up to 7 years for financial records). After that, it is securely deleted.

Your Rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Delete your personal data
Object to the processing of your data
Request data portability

To exercise any of these rights, please contact us at info@ufoclear.com.

Cookies

Our website uses minimal cookies to improve user experience (such as remembering language preferences). We do not use tracking cookies for advertising purposes. You can manage your cookie preferences in your browser settings.

Contact Us

UFO Clear
✉️ info@ufoclear.com
🌐 ufoclear.com
📱 WhatsApp: +31 6 2044 7198 (txt only)
📍 The Netherlands